Internet Banking (SIB)

Internet Banking features robust functionality within a secure framework. Services capabilities include: 

  • Multi-user management and entitlement controls, with the ability to set transaction limits and allow dual control.
  • Real-time transactions, balances, and internal account-to-account transfers (including one-to-many and many-to-one transfers).
  • Payment options including Bill Payment, ACH and wire transfers.
  • Eighteen-Month transaction history and eighteen-month statement history reporting.
  • Check and deposit item images viewable online with up to 7 years of history.
  • Customizable alerts (automatic e-mail and texts upon request).
  • Stop payments of a single check item or a range of checks.
  • A variety of reporting options delivered in multiple formats, including CSV, PDF, BAI2, Quicken, Quickbooks and MSMoney.

Add another tool to help secure your accounts. Install IBM® Security Trusteer Rapport® to maximize your accounts' protection against cybercriminals and fraud. It's effective, easy to use and won't slow down your computer or impact other business applications.


For Personal & Business Accounts: CLICK HERE

If you have questions please call Flagstar Bank Client Services at 1-866-744-5463.


Visit Trusteer Support for Assistance

If you are not already enrolled to use Internet Banking, Please call Client Care at 1-866-744-5463. 


eStatements service gives you immediate and secure access for up to 18 months' of historical account statements that you can view, print or save to your personal computer.

How to Enroll in eStatements:

  • Log into Internet Banking.
  • Under the Reports tab, select View Statements.
  • Review and agree to the terms of enrolling in eStatement service.
  • Add your email address to receive email notifications when statements become available.
  • Click Accept.
  • On the next page, select the accounts you would like to view electronically.

If you have difficulty enrolling for eStatement service please call Client Care at 1-866-744-5463. 

Mobile Banking

Mobile Banking offers convenient account access to clients already utilizing Internet Banking. Service capabilities include:

  • Intuitive Design
  • Account Balances and transaction histories
  • Account-to-account transfers
  • Bill Payment
  • Mobile Check Deposit

Minimum Hardware and Software Requirements: The Mobile Banking app is available on iPhone® , and iPad® (requiring iOS 9 and later) and Android (requiring 4.3 Jelly Bean or later) devices. Mobile Check Deposit requires a device with at least a 2-megapixel rear facing camera that supports auto-focus. Data connection required. Wireless carrier fees may apply. Not all Mobile Banking app features are available on all devices.

Signature Mobile Banking for iPhone® & iPad®

Available in the App Store®

Download Signature Mobile Banking on the App Store for iPhone


Signature Mobile Banking for Android™ Phone & Tablet Devices

Available on Google Play™

Download Signature Mobile Banking for Android Phone Devices




Contact A Flagstar Bank Representative

Flagstar Bank's Client Care Services and Support is available 24/7. Call 1-866-744-5463.

Individuals with speech or hearing disabilities: 
Please utilize a telecommunications relay service (TRS), which may be reached by dialing 7-1-1, to connect with an operator who can assist you with communicating with a Flagstar Bank Client Services Associate at 1-866-744-5463.

To report a lost or stolen ATM/DEBIT card, please call 1-866-744-5463,option 6.

Call Monitoring and Recording: If you communicate with us by telephone, we may monitor and/or record the call.