Do Not Sell or Share My Personal Information

As a California resident, you have the right to tell us not to ‘sell’ or ‘share’ your personal information under California Consumer Privacy Act (“CCPA”), as modified by the California Privacy Rights Act (“CPRA”).  We do not sell your Personal Information to third parties for money.  However, we use certain third party analytical cookies or other technologies that may be considered ‘sales’ or ‘sharing’ under the CCPA.  

We are in the process of implementing a third-party tool that will allow you to opt-out of our use of cookies directly through this page. At this time, you may exercise your right to opt-out of our use of cookies and tracking technologies through the controls available to you in your browser (described below). Additionally, you can opt-out of tracking by Google Analytics by clicking this link and learn more about how to manage your cookies by visiting

To access your browser controls, enter the settings section of your browser. From the settings section, search the privacy settings for controls regarding cookies, site data, and site permissions.  In these settings, you may control what cookies you permit to be placed on your device, including by prohibiting the placement of any cookies and deleting existing cookies.

Please note that some portions of our Site may not run properly if cookies are disabled.

More Information

Please review our Privacy and Security Practices for a complete description of our data management practices and your rights under California law.


Contact A Flagstar Bank Representative

Flagstar Bank's Client Care Services and Support is available 24/7. Call 1-866-744-5463.

Individuals with speech or hearing disabilities: 
Please utilize a telecommunications relay service (TRS), which may be reached by dialing 7-1-1, to connect with an operator who can assist you with communicating with a Flagstar Bank Client Services Associate at 1-866-744-5463.

To report a lost or stolen ATM/DEBIT card, please call 1-866-744-5463,option 6.

Call Monitoring and Recording: If you communicate with us by telephone, we may monitor and/or record the call.