Privacy & Security - E-Mail Security

Regular e-mail messages are not secure. If handled improperly, information you send by e-mail could fall into the wrong hands. Signature Bank does not send your account information via e-mail without encrypting it in such a way that only you can view it. All e-mail sent within the Signature Internet Banking platform is encrypted and thus secure.

Signature Bank has instituted various controls to prevent wire transfer fraud. Signature Internet Banking utilizes multifactor authentication and requires use of secure tokens for users of the Bank’s wire transfer services. All requests for wire transfers received via e-mail, fax or phone are confirmed via telephone with a designated client representative via a designated phone line. 

Signature Bank also has a secure website that you can use to send sensitive documents to us. Please don’t e-mail us sensitive information such as account numbers, passwords, PINs, or any financial or personal information without first talking to your banker. For more information about how you can safely exchange information with Signature Bank, ask a Client Care representative at 1-866-sigline.

 

Contact A Signature Bank® Representative

Signature Bank’s Client Care Services and Support is available 24/7. Call 1-866-SIGLINE.


For Client Care for Speech or Hearing Impaired (TTY Required), please call 212-292-0137.


To report a lost or stolen ATM/DEBIT card, please call 1-866-SIGLINE, option 6.


Call Monitoring and Recording: If you communicate with us by telephone, we may monitor and/or record the call.