Contact Us
Service is our cornerstone.

Contact Type Name Phone  
Client Care Flagstar Bank Representative 1-866-744-5463
Investor Contact Investor Representative 646-822-1479
Media Contact Susan J. Lewis 646-822-1825
Community Development Joan Bartolomeo 646-981-2424

Thank you for your interest. If your inquiry is of a general nature, please call us at 1-866-744-5463. We will respond to your inquiry as soon as possible.


Signature Financial Centers are open Monday - Friday. Hours of operation vary. Visit our Private Client Offices page for a complete listing.

Flagstar Bank's Client Care Services and Support is available 24/7. Call 1-866-744-5463.

Individuals with speech or hearing disabilities: Please utilize a telecommunications relay service (TRS), which may be reached by dialing 7-1-1, to connect with an operator who can assist you with communicating with a Flagstar Bank Client Services Associate at 1-866-744-5463.

To report a lost or stolen ATM/DEBIT card, please call 1-866-744-5463, option 6.

Call Monitoring and Recording: If you communicate with us by telephone, we may monitor and/or record the call.

Signature's Routing Transit Number (RTN) is 026013576.