Private Client Offices

To be connected to a specific location or individual during business hours, please call Client Care Services, toll-free at 1-866-744-5463.

International Callers: Dial 646.822.1500. 

Call Monitoring and Recording: If you communicate with us by telephone, we may monitor and/or record the call.

New York - Manhattan

565 Fifth Avenue (at 46th St.)
12th Floor
New York, NY 10017 
Main Phone: 646-822-1449                                        		 Private Client Group Hours:
Teller Service Hours:
ATM: No		 9:00am - 4:00pm
9:00am - 4:00pm
261 Madison Avenue (at 39th St.)
New York, NY 10016
Main Phone: 646-822-1380		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes		 8:00am - 4:00pm
8:00am - 4:00pm
111 Broadway, Suite 903
New York, NY 10006
Main Phone: 646-822-1550
 Private Client Group Hours:
Teller Service Hours:
 8:00am - 4:00pm
8:00am - 4:00pm
           
200 Park Avenue South (at Union Square)
Suite 501
New York, NY 10003
Main Phone: 646-822-1900		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes		 8:00am - 4:00pm
8:00am - 4:00pm
1020 Madison Avenue
(between 78th & 79th Streets)
4th & 5th Floor
New York, NY 10075 
Main Phone: 646-822-7511		 Private Client Group Hours:
Teller Service Hours:
ATM: No		 9:00am - 4:00pm
9:00am - 4:00pm
50 West 57th Street
3rd and 4th Floors
New York, NY 10019
Main Phone: 646-495-4701		 Private Client Group Hours:
Teller Service Hours:
ATM: No		 8:30am - 4:00pm
8:30am - 4:00pm
1400 Broadway
26th Floor
New York, NY 10018
Main Phone: 646-981-2411		 Private Client Group Hours:
Teller Service Hours:
ATM: No		 8:00am – 4:00pm
8:00am – 4:00pm
950 Third Avenue (at 57th St.)
9th Floor
New York, NY 10022
Main Phone: 646-822-1512		 Private Client Group Hours:
Teller Service Hours:
ATM: No
 8:30am - 4:00pm
8:30am - 4:00pm
485 Madison Avenue (at 51st St.)
11th Floor
New York, NY 10022
Main Phone: 646-822-1600		 Private Client Group Hours:
Teller Service Hours:
ATM: No
 8:00am - 4:00pm
8:00am - 4:00pm

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New York - Brooklyn

185 Broadway
3rd floor
Brooklyn, NY 11211
Main Phone: 718-290-1580

 Private Client Group Hours:
Teller Service Hours:
ATM: No		 9:00am - 4:00pm
9:00am - 4:00pm
26 Court Street at (Remsen St.)
Brooklyn, NY 11242
Main Phone: 718-290-1860		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes		 8:00am - 4:00pm
8:00am - 4:00pm
6321 New Utrecht Avenue (at 64th St.)      
Brooklyn, NY 11219
Main Phone: 718-621-7388 		Private Client Group Hours:
Teller Service Hours:
ATM: No 		8:00am - 4:00pm
8:00am - 4:00pm
 
9003 Third Avenue (at 90th St.)
Brooklyn, NY 11209         
Main Phone: 347-392-3980                                 		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes		 8:30am - 4:30pm
8:30am - 4:30pm

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New York - Bronx

1360 East Bay Avenue
Bronx, NY 10474
Main Phone: 646-822-7170

 Private Client Group Hours:
Teller Service Hours:
ATM: No		 9:00am-3:00pm
9:00am-3:00pm

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New York - Queens

36-36 33rd Street (between 36th & 37th Ave.)
4th Floor
Long Island City, NY 11106
Main Phone: 646-822-4180		 Private Client Group Hours:
Teller Service:
ATM: No		 8:30am - 4:00pm
8:30am - 4:00pm
78-27 37th Avenue
2nd Floor
Jackson Heights, NY 11372
Main Phone: 718-290-1588		 Private Client Group Hours:
Teller Service Hours:
ATM: No		 9:00am - 4:00pm
9:00am - 4:00pm
89-36 Sutphin Blvd.
3rd Floor
Jamaica, NY 11435
Main Phone: 718-210-5618		 Private Client Group Hours:
Teller Service Hours:
ATM: No		 8:30am - 4:00pm
8:30am - 4:00pm
118-35 Queens Blvd. 
4th Floor
Forest Hills, NY 11375
Main Phone: 718-210-5638		 Private Client Group Hours:
Teller Service Hours:
ATM: No
 8:30am - 4:00pm
8:30am - 4:00pm

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New York - Staten Island

2066 Hylan Blvd.  
Staten Island, NY 10306   
Main Phone: 718-621-7360                              		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes
 8:30am- 4:30pm
8:30am - 4:30pm
1688 Victory Blvd.
Staten Island, NY 10314
Main Phone: 718-621-7497 		Private Client Group Hours:
Teller Service Hours:
ATM: No		 8:30am - 4:30pm
8:30am - 4:30pm

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New York - Westchester County

1C Quaker Ridge Road
(in the Quaker Ridge Mall)
New Rochelle, NY 10804
Main Phone: 914-712-2224		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes		 9:00am - 3:00pm
9:00am - 3:00pm
360 Hamilton Avenue
5th Floor
White Plains, NY 10601
Main Phone: 914-712-3308		 Private Client Group Hours:
Teller Service Hours:
ATM: No		 8:30am - 4:00pm\
8:30am - 4:00pm

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New York - Nassau County

900 Stewart Avenue 
3rd Floor
Garden City, NY 11530
Main Phone: 516-408-5031                                     		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes		 8:00am - 4:00pm
8:00am - 4:00pm
53 North Park Avenue
Rockville Centre, NY 11570
Main Phone: 516-690-8288		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes		 9:00am - 4:00pm
9:00am - 4:00pm
40 Cuttermill Road (at Middle Neck Rd.)    
Suite 501
Great Neck, NY 11021
Main Phone: 516-214-0914		 Private Client Group Hours:
Teller Service Hours:
ATM: No		 8:00am - 4:00pm
8:00am - 4:00pm
923 Broadway (at Woodmere Blvd.)
Woodmere, NY 11598
Main Phone: 516-214-0851		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes 		8:30am - 4:00pm
8:30am - 4:00pm
100 Jericho Quadrangle
Jericho, NY 11753
Main Phone: 516-690-8357		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes 		8:30am - 4:00pm
8:30am - 4:00pm

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New York - Suffolk County

68 South Service Road (at Round Swamp Rd.)
Melville, NY 11747   
Main Phone: 631-861-2275            		 Private Client Group Hours:
Teller Service Hours:
ATM: No		 8:30am - 4:00pm
8:30am - 4:00pm
360 Motor Parkway,
Suite 150
Hauppauge, NY 11788-5182         
Main Phone: 631-962-7326            		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes 		8:30am - 4:00pm
8:30am - 4:00pm

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Connecticut - Fairfield County

75 Holly Hill Lane                                       
Greenwich, CT 06830   
Main Phone: 203-769-7040                                   		 Private Client Group Hours:
Teller Service Hours:
ATM: No		 8:30am - 4:00pm
8:30am - 4:00pm

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California - Northern CA

201 Mission Street                                      
26th Floor
San Francisco, CA 94105                                  
Main Phone: 628-218-2188		 Private Client Group Hours:
Teller Service Hours:
ATM: Yes
 9:00am - 5:00pm
9:00am - 5:00pm
111 West St. John Street
Suite 1120
San Jose, California 95113		 Private Client Group Hours:
Teller Service Hours:
ATM: No 		 Appointment Only
*Limited Services Available

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California - Southern CA

9665 Wilshire Boulevard
Suite 300
Beverly Hills, CA 90212
Main Phone: 424-512-7499		 Private Client Group Hours:
Teller Service Hours:
ATM: No		 9:00am - 5:00pm
9:00am - 5:00pm
1960 East Grand Avenue
Suite 1100
El Segundo, CA 90245		 Private Client Group Hours:
Limited Services Available
ATM: No		  Appointment Only
100 Bayview Circle
Suite 3400
Newport Beach, CA 92660                                  
 Private Client Group Hours:
Limited Services Available
ATM: No
 Appointment Only
3257 East Guasti Road
Suite 320
Ontario, CA 91761
 Private Client Group Hours:
Limited Services Available
ATM: No		 Appointment Only
21255 Burbank Boulevard
Suite 320
Woodland Hills, CA 91367                         
 Private Client Group Hours:
Limited Services Available
ATM: No		 Appointment Only

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Nevada

100 West Liberty Street
Suite 190
Reno, Nevada 89501                                          		 Private Client Group Hours:
Limited Services Available
ATM: No
 Appointment Only

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North Carolina

121 West Trade Street
Suite 1150
Charlotte, NC 28202                                          		 Private Client Group Hours:
Limited Services Available
ATM: No
 Appointment Only
110 Corcoran Street
Suite 310
Durham, NC 27701		 Private Client Group Hours:
Limited Services Available
ATM: No		 Appointment Only

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Contact A Flagstar Bank Representative

Flagstar Bank's Client Care Services and Support is available 24/7. Call 1-866-744-5463.


Individuals with speech or hearing disabilities: 
Please utilize a telecommunications relay service (TRS), which may be reached by dialing 7-1-1, to connect with an operator who can assist you with communicating with a Flagstar Bank Client Services Associate at 1-866-744-5463.


To report a lost or stolen ATM/DEBIT card, please call 1-866-744-5463,option 6.


Call Monitoring and Recording: If you communicate with us by telephone, we may monitor and/or record the call.