Residential Lending Overview

Flagstar Bank can connect you to a wide range of mortgage products, including Home Equity Lines of Credit. 

As a Flagstar Bank client, you can quickly and easily apply for a mortgage product by contacting your Private Client Group who will refer you to a mortgage loan originator[1] through First Choice Loan Services Inc.,[1] or you can simply call a mortgage loan originator[1] at 1-866-744-5463 (option 4).  In fact, you may approach the mortgage process with a particular loan type in mind, only to discover alternatives that more aptly fit your present financial situation and financing needs.

Mortgage loan originators[1] are available Monday through Friday from 8:30 a.m. to 5:30 p.m. EST.


Contact A Flagstar Bank Representative

Flagstar Bank's Client Care Services and Support is available 24/7. Call 1-866-744-5463.

Individuals with speech or hearing disabilities: 
Please utilize a telecommunications relay service (TRS), which may be reached by dialing 7-1-1, to connect with an operator who can assist you with communicating with a Flagstar Bank Client Services Associate at 1-866-744-5463.

To report a lost or stolen ATM/DEBIT card, please call 1-866-744-5463,option 6.

Call Monitoring and Recording: If you communicate with us by telephone, we may monitor and/or record the call.