Mortgage Servicing

If you have a first residential mortgage loan obtained through Flagstar Bank and for which you closed on or before December 31st, 2015 currently serviced by Flagstar Bank, you can review and manage your loan online at www.yourmortgageonline.com or call 1-855-542-3952.

Contact A Flagstar Bank Representative

Flagstar Bank's Client Care Services and Support is available 24/7. Call 1-866-744-5463.

Individuals with speech or hearing disabilities:
Please utilize a telecommunications relay service (TRS), which may be reached by dialing 7-1-1, to connect with an operator who can assist you with communicating with a Flagstar Bank Client Services Associate at 1-866-744-5463.

To report a lost or stolen ATM/DEBIT card, please call 1-866-744-5463,option 6.

Call Monitoring and Recording: If you communicate with us by telephone, we may monitor and/or record the call.