Personal Accounts

ACCOUNT TYPE MINIMUM BALANCE REQUIREMENT  MONTHLY CHARGE TRANSACTION FEE (monthly) FEATURES     DEBIT/ATM CARD 
PERSONAL CHECKING $4,000 checking or $15,000 combined Flagstar Bank and Flagstar Advisors account  balances $20 if below Minimum Balance Requirement None
  • Online Access
  • No fee from Flagstar Bank for using another bank's ATM[1] 
 MasterMoney™ Debit or ATM card
MONOGRAM PERSONAL CHECKING $5,000 checking or $25,000 combined Flagstar Bank and Flagstar Advisors account balances $30 if below Minimum Balance Requirement None
  • Online Access
  • No fee from Flagstar Bank for using other bank's ATM[1] 
 MasterMoney™ Debit or ATM card
MONOGRAM INSURED MONEY MARKET ACCOUNT $5,000 $20 if below Minimum Balance Requirement  None (Transaction limits apply.  Refer to the Personal Bank Account Agreements and Disclosures.) 
  • Online Access
  • No fee from Flagstar Bank for using another bank's ATM[1] 
 ATM card or link to Flagstar Bank debit card through checking account
MONOGRAM MONEY MARKET FUNDS PROGRAM[2]  $25,000 $20 if below Minimum Balance Requirement None
  • Online Access
  • No fee from Flagstar Bank for using another bank’s ATM[1] 
 ATM card or link to Flagstar Bank debit card through checking account
PERSONAL NOW ACCOUNT  $10,000 $25 if below Minimum Balance Requirement   None
  • Online Access
  • No fee from Flagstar Bank for using another bank's ATM[1] 
 MasterMoney™ Debit or ATM card
BASIC CHECKING (BASIC BANKING)  None  $3 None
  • Online Access
  • No fee from Flagstar Bank for using another bank's ATM[1] 
 MasterMoney™ Debit or ATM card

Important Information about Overdraft and Returned Item Fees
The Bank does not charge Overdraft or Returned Item Fees for Personal Accounts effective September 1, 2022

Overdraft Fee*
Paying an item drawn against uncollected/ insufficient funds		 $0 An overdraft occurs when the Bank pays an item and the Available Balance in your account is not sufficient to cover the item. The Bank does not authorize ATM or Debit Card transactions for which your account does not have sufficient Available Balance to pay.  The Bank no longer charges Overdraft Fees for personal accounts; however, you may still see an Overdraft Fee of $0 on your statement for each instance the Bank, in its sole discretion, pays an item causing overdraft.
Returned Item Fee*
Returning an item drawn against uncollected/insufficient funds		 $0 The Bank no longer charges Returned Item Fees for personal accounts; however, you may still see a Returned Item Fee of $0 on your statement for each instance in which the Bank, in its sole discretion, returns an item presented when your Available Balance is less than the amount of the item.
*Each presentment and submission is treated as a separate and new item.

 

Contact A Flagstar Bank Representative

Flagstar Bank's Client Care Services and Support is available 24/7. Call 1-866-744-5463.


Individuals with speech or hearing disabilities: 
Please utilize a telecommunications relay service (TRS), which may be reached by dialing 7-1-1, to connect with an operator who can assist you with communicating with a Flagstar Bank Client Services Associate at 1-866-744-5463.


To report a lost or stolen ATM/DEBIT card, please call 1-866-744-5463,option 6.


Call Monitoring and Recording: If you communicate with us by telephone, we may monitor and/or record the call.